Emergency Planning

During an emergency situation your organisation is confronted with questions it normally is not confronted with. However, in order to limit risks with serious implications (mostly occur suddenly and without warning), it is essential to be prepared for occurrences.

In the course of the emergency planning we deal with both, scenario planning and planning of measures independent of scenarios.

Scenario planning

In the first step of planning scenarios we deal with specific identification of main disturbance and emergency scenarios of your event. Based on these findings, we draw up emergency plans that enable processing of the respective scenarios.

Scenario independent action planning

In the scenario independent action planning we plan measures that are independent of a specific scenario. These include an evacuation concept as well as a show stop-procedure, since these are results of many different scenarios (e.g. bomb threat, extreme weather, high pressure in front of the stage etc..)

Both planning variants include the designation of

  • areas of competence and responsibility including identification of key personnel
  • warning procedures
  • infrastructure and technical requirements (meeting rooms, CCTV, etc.)
  • localisation of collection points for guests, employees and artists
  • evacuation routes
  • definition of emergency routes for arriving and departing emergency vehicles
  • communication channels

Emergency communication

We view communication paths not only internally, but also to the externally, i.e. the communication and information sharing with your guests. Communication during an event is a critical factor in the decision between success or failure of management. We plan for you, in addition to the technical aspects, the timing and content aspects of emergency communications. This means the contents are prepared proactively, reactively and preventively to meet the goal of rapid orientation. Furthermore, we implement psychological aspects of emergency warning for auditory and visual warnings (i.e. the correct wording, psychological affects of colours etc.) to achieve the most appropriate response from the audience.